general complaints for public utilities

7. By signing in or creating an account, some fields will auto-populate with your information and your submitted forms will be saved and accessible to you. Utility Commissions. Better results opening your front door and yelling the complaint to the neighborhood. Regulated public utilities in Nevada each have a designated service territory within which they offer their utility services. This agency handles consumer complaints concerning applicable regulated businesses. Responding to complaints from the public regarding utilities, often requiring interpretation of regulatory statutes, regulations, and utilities' tariffs; Assisting the Commission and Staff, as well as outside counsel when outside counsel has been retained, in investigating and litigating rate cases and other utility regulatory issues, About the PUC. . Complaints may also be entered here through the Online Complaint Form for Public Utility and Telecommunications Companies Consumers may enter a complaint in person at 2101 N. Lincoln Blvd, Oklahoma City, OK, on the 1st floor, Suite 130 from 8:00 a.m. to 3:30 p.m. Monday through Friday. GREAT RIVER ENERGY+ July 12, 2013 Rain gardens, porous pavement & more can improve the quality of storm water entering the reservoirs that supply our drinking water. Maryland Public Service Commission » Online Complaints. Home DepartmentsCustomer ServiceElectricNatural GasTelecommunicationsWater and WastewaterRailroadPipeline Safety Public Service Commission and RulesCommission Home PageCommission Rules R746Utah Code Title 54 AboutAbout UsContact DIVISION OF PUBLIC UTILITIES Advocating the public interest in safe, adequate, and reliable public utility service at reasonable rates. Moving Companies - Attorney General of California PDF Department of Cable and Consumer Services Entire 2016 ... PDF Quarterly Fraud Hotline Report Q3 FY12 - San Diego Search & Browse gis | Page 1 of 4 | DataSF | City and ... Complaint found to be substantiated, Public report issued. Complaint Processing and Documentation Complaints regarding the Project may be sent to the following contact at Great River . The Consumer Services staff can provide you with the proper forms for filing a formal complaint. Completion within 18 months and over $600. The Department of Cable and Consumer Services General Fund budget includes the Public Safety program areas of Consumer Affairs, Regulation and Licensing, and Public Utilities. This is evidenced by the Division's status as an indispensable . General Description of Complaint Outcome / Status 1 Theft of Time 116198302 Allegation that a Public Utilities supervisor was using his/her City computer and other work unit computers to conduct non-City business on the Internet. Hanover County, VA • CivicEngage Public Utility Commission : Consumer Information Center ... In its current role, the Commission no longer regulates common carriers but does oversee more than 600 utilities that operate in Indiana. These maps include, but are not limited to, streets and zoning, community park, property address lookup/finder, etc. State and Local Consumer Agencies in Texas | USAGov The PUC works to ensure safe and reliable electric, natural gas, pipeline, motor carrier, rail, telecommunications, water and wastewater service at reasonable rates. Complaints do not include requests, inquiries, questions or general comments." See the Route Permit, page 19 for the Minnesota Public Utilities Commission Complaint Handling Procedure for High Voltage Transmission Lines. The information and maps are generated by . LPSC Complaints - Louisiana Public Service Commission To register for an e-filer user account, please visit: Board of Public Utilities | Customer Assistance Parks Maintenance. The AK-ARPA Business Relief Program is no longer accepting applications, as the application period closed at 8:00am on October 19, 2021. Essentially our functions are to set and review tariffs charged by Public Utilities, to determine complaints made by consumers against public utilities.". NOTE: During the COVID-19 outbreak, it may be best to contact our Consumer Services Team by email at: puc.consumer@puc.oregon.gov. VMT estimates are provided for existing (2012) and future (2040) for three land use types: office, residential, and retail. Public Works. Reynolds Community College Board of Directors. Sc Public Utilities Commission Schools. Additional Resources and Complaints: The Bureau of Household Goods and Services (BHGS) provides useful tips for Hiring a Moving Company. Dec 15, 2021-The Public Utilities Commission of Ohio (PUCO) today issued a draft staff report for public comment regarding substitute H.B. For the first time, 50% of the customer experiences recorded in the . New Jersey Board of Public Utilities 44 S. Clinton Avenue Trenton, NJ 08625 (800)624-0241 The primary responsibility for the Consumer Fraud Unit is consumer complaint intake, investigation, and prosecution of violations of the Colorado Consumer Protection Act and the Charitable Solicitations Act.This Unit also handles much of the Section's consumer education and outreach efforts.. Cases and investigations resolved by the Consumer Protection Section can be . James River Advisory Council. . Informal complaints against utilities are confidential and not available for public inspection. Virginia SCC - Consumer Home. This is done through robust and thorough analysis and independent. DCCED COVID-19 Relief Information & Programs. Search Submit Clear Complaint . BBB does nothing, they're a consumer reporting group without teeth. Right-to-Know . How do I contact my representative on the Board of Supervisors? The DAG should be able to take a proactive approach to assisting its agency clients, therefore a successful candidate should have the ability to work with State agencies to identify potential issues and assist State agencies to address such issues in order to minimize or avoid future legal action. Please refer to the Complaint Directory before submitting a complaint to avoid unnecessary delays in processing. Phil Wilson, Roads Foreman/Fleet Manager . FCC if they take complain •. Late Bill Assistance If you have fallen behind on your utility bills, we can assist you to negotiate a payment plan. COVID-19 Procedures: All business with the Commission should be through electronic filing systems, email, or by telephone. Road Maintenance and Pothole Reporting. Waukesha Co Sheriff. (Although the majority of homes are sewered by Hampton, some homes are sewered by McCandless Sanitary Authority (412-366-3420) or the Deer Creek Basin Authority (724-265-5315) For more information on human trafficking in Maryland click here. Utilities (Regulated) The Public Counsel Unit of the Attorney General's Office represents the customers of state-regulated investor-owned utility companies. The information in these maps is the latest data available, but it should not be construed as a complete and accurate description of any particular parcel. Safety Concerns. Welcome to the Public Utilities Regulatory Authority website. If you have a public safety concern related to gas, electric, cable, telephone, water, or mobile home park utilities—such as a dangling wire or a gas leak—call 911 and report the problem. the rate base of a public utility for ratemaking purposes shall be based solely on the tax deductions and credits received by the public utility and shall not include any deductions or credits generated by the expenses or investments of a public utility's parent or any affiliated entity. In accordance with Section 9-252 of the Public Utilities Act, a formal complaint must be filed with the Commission within two years from the time the product, commodity or service as to which the complaint is made was furnished or performed. Anchorage Mailing/Physical Address. The most frequent reasons for complaints are billing issues, disconnects and phone outages. Hampton Township Environmental Services Department. This includes telecommunications companies such as Lumen Technologies (CenturyLink) and Frontier, and electric and gas companies such as Puget Sound Energy, Avista and PacifiCorp. Utility Regulation & Customer Complaints. New York State Department of Public Service Energy Service Company (ESCO) RETAIL ACCESS APPLICATION FORM ~ New ESCO Applications should be submitted in DMM matter 15-00555. Instructions are somewhat general, though occasionally, the employee may need to consider different . Legislative Committee. Violations of the Colorado No-Call Law constitute a deceptive trade practice under the provisions of Section 6-1-105(1), C.R.S., and may be enforced under Sections 6-1-110, 6-1-112, and 6-1-113, C.R.S. Builders & Home Improvement Companies. Can I access my real estate assessments? Florida Division of Consumer Services. "The past year was unprecedented with quarantines disrupting daily life and business for If you have a problem during an online transaction, try to solve it with the seller or website. Public Utilities Code section 1702 provides that the PUC has adjudicatory power over complaints "made by the commission of its own motion or by any [person] by written petition or complaint, setting forth any act or thing done or omitted to be done by any public utility ․ in violation or claimed to be in violation, of any provision of law . 1 The Public Staff was established in 1977 by the legislation in General Statute 62- 15, to represent the using and consuming public and make recommendations to the North Carolina Utilities Commission (Commission) in matters concerning rates and service. Many utility commissions handle consumer complaints. Completion over 18 months and over $600. Using this page,you can file a complaint against the company that provides your telephone, energy (electric or gas), or water service. Schools Details: File a Complaint Public Service Commission - South …Schools Details: The Consumer Services Division of the South Carolina Office of Regulatory Staff (ORS) is responsible for assisting the public with complaints against regulated public utilities.This division can be reached at 1-800-922-1531 or 803-737-5230 between the hours of 8:30 a . Historical Commission. MI Department of Attorney General. The launch is being used to educate the public on what the commission does, as well as its existence. The Attorney General works to protect consumers and ensure a fair marketplace by enforcing Missouri's Merchandising Practices Act, as well as other laws. Your state attorney general. In 1987, the Indiana General Assembly changed the name of the agency once again and the Public Service Commission became the Indiana Utility Regulatory Commission. Lewistown Community Development. Filings or other deliveries are permitted by drop off at main entrance. Bureau of Professional Licensing. Stormwater Sewer Concerns. Public Utilities Complaints; State of Alaska SOA / Commerce DCCED / Home Page. 66 Pa.C.S. The following types of business are covered by this agency: Recreation. Builders & Home Improvement Companies. Duties also include support services of other employees in the department. Submitting a Complaint with the Louisiana Public Service Commission. File a Complaint Welcome to the California Public Utilities Commission Consumer Affairs Branch Website. On-site staff is minimal and processing of such . If you would like to look-up the license for an intrastate moving company, you can use the online search tool available on the California Public Utilities Commission website. Public Works. CONSUMER SERVICE PERSONNEL STAND-BY READY TO ASSIST YOU with your questions by calling toll-free 1-800-772-4636 (press 1 when you hear the recording) between the hours of 8 AM and 5 PM, Monday through Friday. The Department of Public Utilities (DPU) oversees investor-owned electric power, natural gas, and water companies in Massachusetts. TTY: 1-866-735-2460 Public works forms can be found here. Complaints: Telephone: (501) 682-1718 Toll Free in Arkansas: (800) 482-1164 TDD: (800) 682-2698: Email: Secretary of the Commission Contact Form For General Questions Consumer Services Contact Form For Questions or Complaints about Utility Services Electric Section Contact Form For General Questions about Electric Gas & Water Section Contact Form Employee works under close supervision of the Gas Department Supervisor or Gas Crew Lead. Based on the results of such investigation, we attempt to informally resolve any disputes between the utility and the consumer in a reasonable manner. The Department's Office of Consumer Policy addresses consumer policy matters of concern to the Commission, including those issues raised in rate cases and proceedings, such as low-income programs . 14.9% of customers experienced a problem with an organisation, the highest rate since 2009. Comments are due March 15, 2022. The Consumer Services staff can provide you with the proper forms for filing a formal complaint. File a Complaint About Online Purchases. In some states, the utility commissions regulate other services such as water, transportation, and the moving of household goods. Public Utilities Code section 1702 provides that the PUC has adjudicatory power over complaints "made by the commission of its own motion or by any [person] by written petition or complaint, setting forth any act or thing done or omitted to be done by any public utility . The Pennsylvania Public Utility Commission regulates the many essential utility services that Commonwealth residents and businesses rely on every day. Although two distinct regulatory bodies, the Commission and Division generally operate in concert. Public Utility Commission of Oregon (PUC) Consumer Information Center: The Public Utility Commission regulates all investor-owned utilities in Oregon and handles complaints from customers of these utilities.Before filing a complaint, make sure you have exhausted all options of resolution with the utility's customer service department, and have . Current ESCOs updating information should file in DMM matter 14-02554. "The PURC was established to regulate the Grenada Electricity Services Limited, GRENLEC. Here you will find information about the regulation of rates and services of Connecticut's electricity, natural gas, water and telecommunication public service companies as well as franchise information about the state's cable television companies. In addition, 30 state public utilities commissions and 27 state attorneys general told us that among the cramming complaints they received for 1999, some were from small businesses alleging unauthorized charges for services such as Web page design and other Internet services. If you do not find the agency or service that you are looking for, please do not hesitate to contact the Maui County Office on Aging at (808) 270-7774 or toll free at (808) 643-2372. The PUCN makes no guarantee as to the accuracy of the information and maps in the links below. You may also contact the Commission by . If your complaint is TERMINATION related, consider contacting BCS by phone at 1-800-692-7380 rather than . § 1301.1(a). Hanover-Caroline Soil-Water Conservation District. Where can I find the FY2022 Budget? Signage installed at Griggs, O'Shaughnessy & Hoover Reservoirs invites park visitors to take a self-guided tour along the shoreline & learn about the green infrastructure installed there. How can I pay taxes online? MI Department of Licensing & Regulatory Affairs. Complaint information is provided to the Colorado Attorney General's Office for possible enforcement action if there is a demonstrated pattern of statutory violations. The July 2021 UK Customer Satisfaction Index (UKCSI) is 77.4 (out of 100), 0.4 points higher than in July 2020. For public health safety, in-person visits to SCC offices are suspended. Call the Department of Public Service Emergency Hotline at 800-342-3355 on weekdays from 7:30 AM to 7:30 PM for assistance. Responsibility. General Complaint. The Oregon Public Utilities Commission (OPUC) mission is to ensure Oregon utility customers have access to safe, reliable and high quality utility services at just and reasonable rates. If your feedback is TERMINATION related, consider contacting BCS by phone at 1-800-692-7380 rather than filing an . Historic Courthouse Area Advisory Committee. Public Safety Complaint Let us know about public safety issues related to gas, electric, cable, telephone, water, or mobile home park utilities. Intranet. Upon request, the Division of Public Utility Regulation investigates and reviews utility actions for compliance with the utility's accepted tariffs. But satisfaction with complaint handling is at its highest ever level. Take a Tour. informal complaints against public utility companies regulated by the Commission. Public Records. Utilities: The Public Utilities Regulatory Authority handles complaints related to utility companies including electricity, gas, water and cable. If that does not work, file a complaint with: Your consumer protection agency. Formal Complaint If your informal complaint is not resolved to your satisfaction and you wish to file a formal complaint, your pleading must be filed in accordance with the formal complaint filing procedures set forth in HAR § 6-61-67. The Oregon Public Utility Commission (PUC) can help. Utility Complaints. Whistleblower Complaint By filing complaints, consumers let the Attorney General's Office know about unscrupulous businesses and individuals. Like keywords, it may be best to use more basic and general terms. You may also contact the Commission by . Links are provided below to assist you in understanding the service territories. 550 W 7th AVE, STE 1535 Anchorage, AK 99501-3587 Phone: (907) 269-8100 Fax: (907) 269-8125 The Louisiana Public Service Commission has jurisdiction over non-municipally owned utilities providing electric, water, wastewater, natural gas, and telecommunication services, as well as all the electric cooperatives in Louisiana. reported that they do not collect data on cramming complaints.) Please do not use the online complaint form if you received a final disconnection notice from your utility that your electric or gas service will be shut off within 72 hours. Jim Ellis, Public Works Manager . Submit your questions or complaint by email , or call Consumer Services at 503-378-6600 or 800-522-2404. Many utility commissions handle consumer complaints. Before filing a complaint, make sure that the company is under the regulatory authority of the NMPRC.Please read Consumer Rights and Tips and our Consumer's Frequently Asked Questions.If the issue regards rates, please review Find Your Utility to view NMPRC approved tariffs.. We strongly suggest that consumers first discuss the issue with the company to come to a resolution. Video speech by Dr. Carla Peterman, Commissioner, California Public Utilities Commission. The Department of Public Service provides a variety of services to protect and assist utility customers. Closing Remarks photos Robert B. Weisenmiller , Chair, California Energy Commission ; Dr. Martin Schöpe Head of Division, International Cooperation on Energy, BMWi ; Special guest Bertrand Piccard , Inspioneer and Solar Pilot. File a Complaint The CPUC can help you file a complaint against a utility or road transportation service (such as a limousine, airport shuttle, or charter bus company). Sometimes, if a number of complaints are received about the same utility matter, they will conduct investigations. 1-888-373-7888. State Utility Commissions regulate services and rates for gas, electricity and telephones within your state. | Complaint Form. 233733. I wish to follow up on a previously reported complaint: OR I wish to file a new complaint. The Public Utility Commission of Texas regulates the states electric, communication and telecommunication utilities, implements respective legislation, and offers customer assistance for resolving consumer complaints. Missouri Public Service Commission Website: Public Service Commission ; Email: pscinfo@psc.mo.gov Toll Free: 1-800-392-4211. Internet Retailers located outside Connecticut : We do not have the tools or resources to effectively assist consumers with complaints against internet retailers that do not have a presence in the State. After you call 911, you can also file a public safety complaint with CPUC using the complaint process described below. Zoning. For these estimates, Transportation Authority used tour-based analysis for office and residential uses and a trip-based analysis for retail uses. Lisa Wilson, Public Works Administration Road inquiries, brushing operations, snow removal inquiries, civic addressing, road complaints and other public works complaints . Econsumer.gov, if your purchase was with a foreign retailer. Right-to-Know Request. We also oversee the safety of natural gas pipelines. 519-378-3777 jellis@southgate.ca . Toll Free: (Florida Only) 1-800-435-7352; or All Others: (850) 922-2966. National Human Trafficking Hotline -- 24/7 Confidential. J.S. Comments are due March 15, 2022. 402 for BLES lines. Complaint PolicyComplaint Policy 4 CSR 2404 CSR 240-2 070 Complaints2.070 Complaints (1) The commission on its own motion, the commii ffh hh l lission staff through the general counsel, the office of the public counsel, or any person or public utility who feels aggrievedperson or public utility who feels aggrieved Allison Park, PA 15101. Procedures For Filing a Consumer Fraud Complaint. If you cannot reach a resolution, file a complaint with the PUC online or by phone. Job Application. Companies (6 days ago) We are sympathetic with your concerns, but the Attorney General's Consumer Protection Division does not have the authority to regulate the rates your cable or video company charges.If your cable company has a local franchise, you may contact your local franchising authority, usually your city or county, for . Consumer Response Center. Consumer Fraud Unit. Police Department. Financial Assistance The Consumer Protection, Child Support, and Health Care Fraud Divisions of the Attorney General's office help consumers each year by mediating complaints that fall within our jurisdiction. Massachusetts Department of Public Utilities Consumer Complaint Form Please complete this form in its entirety and either mail or fax it to the address or fax number below. Its Office of Consumer Services assists consumers in resolving disputes with utilities. 412-486-0400. The Florida Public Service Commission is committed to making sure that Florida's consumers receive some of their most essential services — electric, natural gas, telephone, water, and wastewater — in a safe, reasonable, and reliable manner. Cable TV Complaints - Video Services Tips and FAQs. For example, try searching "Personal Care" instead of "01S Personal Care (Authorized)". Read below for additional information. Consumer Affairs mediates and investigates consumer complaints, provides advice in response to consumer inquiries, and conducts )DLUID[ &RXQW\ /LQHV RI %XVLQHVV 9RO Work to be performed is maintenance and construction of the natural gas system. The Federal Trade Commission (FTC). 519-923 . In addition, the DPU regulates the safety of bus companies, moving companies, and transportation network companies. Informal complaint numbers overall were lower for 2020. The Township of Hampton offers a variety of maps to the public. Property Maintenance Complaints. Building/Code Enforcement Complaints. Sanitary Sewer Concerns. The Public Utilities Commission comprises two distinct regulatory bodies: a three-member Commission (Commission) and the Division of Public Utilities and Carriers (Division). , we can assist you to negotiate a payment plan or claimed to be in violation, of provision. Maps in the Department work, file a complaint with CPUC using the complaint process described below: ''... 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