Dean Fearing, The Centurion® Lounge Executive Chef, Dallas/Fort Worth. Please tell us if you've recently experienced difficulty paying with your American Express Card.We value your feedback about your experience and suggestions as to where you would like to be able to use your Card in future. Several people have reported that the requests were never followed up on with Chase. It is common for some problems to be reported throughout the day. Concierge service: Let Amex's team of majordomos help you with travel bookings, tickets to live events, restaurant and hotel recommendations or reservations, and emergency assistance if something goes wrong while you're traveling. American Express Travel Related Services Company, Inc., when acting solely as a sales agent for travel suppliers, is not responsible for the actions or inactions of such suppliers. Only U.S.-issued American Express Consumer and Business Cards and registered American Express Serve ® and Bluebird cards may be eligible. To accept this call or hang up. Export. SELECT is a private membership community that provides access to exclusive events, pricing, and perks at over 1.6 million premier partner locations. Our mission is to make credit building safer, smarter, and more accessible for everyone. Review of the best credit card and premium banking concierge services on the market. Get assistance at your beck and call. Today, over 100 million Americans don't want or can't get a credit card. American Express is a federally registered service mark of American Express and is used by USAA Savings Bank pursuant to a license. Power 2019 U.S. Credit Card Satisfaction Study, only 4% of credit . I Was A Concierge For American Express Platinum And Black Cards. Luxury Card Concierge® Available 24/7, Luxury Card Concierge can assist you with travel bookings, various personal requests and much more. To accept this call or hang up. Call (800) 508-8930 or email concierge@yourconciergecenter.com. When you want to make a reservation, you'll need to contact the Amex concierge by calling the phone number listed on the back of your qualifying credit card. At American Express®, we want you to have always a good experience whenever using your Card. To redeem an American Express Preferred Seating offer, please proceed to purchase your ticket through any primary ticketing channel including online, mobile, or phone and provide the 10-digit Customer Service phone number located on the back of your Card when prompted. Credit Cards; Business Credit Cards; Corporate Programs; Prepaid Cards; Savings Accounts & CDs; Gift Cards; Links You May Like Links You May Like. Think of a hotel concierge, but at the end of your phone . The Amex Centurion Card, or the "Amex Black Card," has previously been invite-only, but now you can request an invite, if eligible. 0800 917 8015. Concierge services can mimic the services of a valet or a personal assistant who . Downdetector only reports an incident when the number of problem reports is significantly . This service can assist you with booking tickets to live events, dinner reservations, event planning and more, too. AMA! Advertisement Other Recent Changes to Amex Platinum Card We want you to be aware that certain suppliers pay us commissions and other incentives for reaching sales targets or other goals, and may also provide incentives to . I told her that I wanted a reservation at a spa in Tuscany. The Facts. Credit Intel - Financial Education Center. Digit 16: Is a check digit. It definitely pays to do some research ahead of time and narrow down a handful of restaurants you want them to check in on. If the card holder has a billing address in the United States, they call into one main number (877-877-0987) and speaks with a Concierge. Dedicated Customer Care Number for HDFC Bank INFINIA Credit Card members: 1800 266 3310 , 1800 102 3310 and 022-61717606 (Available round the clock) Supplier Diversity. Read More. Recognized as one of the founding fathers of Southwestern Cuisine and now the creator of a generation of highly-flavorful dishes, Chef Dean Fearing has spent his life cooking for people who love good food. As American Express Global Business Travel (GBT) continues to monitor the coronavirus (COVID-19) situation, we are dedicated to keeping our clients and travelers informed by monitoring evolving travel guidance and government requirements. Here's how. Our Picks for Cards That Offer Concierge Service; The Platinum Card® from American Express. I just spent 2 hours on hold, only to be told that this wasn't the phone number for the concierge service. Update: So I got my response. How to use American Express concierge service Call 800-525-3355 or international call collect number 617-622-6756. TLDR: hotel experience from hell, can't find concierge phone number. Both come with an annual fees ($100 less I believe for JP Morgan) and almost identifical benefits (including Priority pass, $200 airline credit reimbursement, except JP Morgan I can use for any . The Centurion® Network consists of 40+ locations worldwide including Centurion Lounges and Escape Lounges - The Centurion® Studio Partner. Booking Movie Tickets with American Express Platinum Concierge I thought my requests were getting progressively easier, but apparently that's not the case here. Email. Credit card concierge service is a card benefit that's designed to help cardholders get the products, . Starting Score: 583. Concierge Service - AMEX Platinum vs JP Morgan Premier. As much as I dislike Citi, I'd have to give the Trophy to Citi on this one. The Platinum Card® from American Express 661 Reviews Learn More People also ask The American Express Concierge can help. Amex Platinum is a mass-market product. Depending on your needs, use: Event tickets. American Express offers a specific concierge hotline you can call into for personalized help with almost anything you need. Points are worth 0.5 cents each this way, redeemable in increments of 2,000. It was the right number the last ten times that I called and it's the number on the AmEx website. American Express Concierge and Restaurants. This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. When you call the Concierge, you need to have your American Express Business Platinum Charge Card . Please check with your American Express Concierge service when making a reservation. Generally, a concierge service is a complimentary benefit offered by your credit card provider to handle your requests. Texting them returns an auto-reply "Text AMEX is no longer available; please contact Concierge via email or phone by calling the number on the back of your card. Get up to 10% discount* at Big Bazaar, Central, Brand factory & others with complimentary Privilege Membership. Those same Card Members will also get at least 1 additional point for each dollar of eligible travel purchases made on amextravel.com on their Membership Rewards program-enrolled American Express . According to TPG, Amex is ending email support for Platinum Card concierge requests in August, and contact will only be available by phone from that date to cut down on the large number of requests. There is no service charge to use the concierge. To send this c. I've debated whether to keep the AMEX Platinum since opening the JP Morgan Ritz Carlton Visa. You should also be able to contact the Platinum Card Concierge line directly by dialing 800-525-3355. CALL: (800) 871-7778. A friendly agent will ask how he or she can help. Typically, Chase concierge service provides someone to speak with in under two minutes while American Express typically leaves people on hold for approximately 15 minutes before anyone comes to the phone. Select cardholders can skip the Amex concierge entirely and book specialized restaurant reservations through Amex's partnership with Resy, an app-based booking platform. Platinum Card Concierge. Even Centurion RM would find it odd to be asked to do this. To contact the concierge, call the number on the back of your Mastercard World Elite card. Direct Phone +64 *-*** **** Get Phone Number. Some of the perks of the card include the following: Delta SkyMiles Platinum Medallion status. . It seems in this busy word we live, a society of cash-rich and time-poor people, the current craze is to have your own concierge. Additional Information. American Express Rewards Credit Card. Ask for help finding a family-friendly resort, brainstorming a special birthday gift, securing anniversary dinner reservations or even hiring a last-minute babysitter. Annual Fee: $950. 100,000 Membership Rewards points after you spend $6,000 in your first 6 months of card membership, plus 10x points on eligible purchases on the Card at restaurants worldwide and when you Shop . Chennai - 600 041. Credit Card Help Lines. I booked a hotel through the Fine Hotels and Resorts program. We did anything our clients asked us, as long as it was legal and didn't breach any other client security. . I don't mean to be snarky, but you can probably understand that there is no margin in fulfilling these requests. Please check with your American Express Concierge service when making a reservation. Amex Platinum cardholders can also call 1-800-525-3355 to be connected with a concierge. How to contact the American Express Concierge Call 1-800-525-3355 to reach an American Express Concierge. Circles is a global provider of concierge and personal assistant services with offices in the United States, United Kingdom and Europe. Lock your rate by 9/13/22 and close by 12/17/22 to qualify for the statement credit — for eligible Card Members only¹ ² ³. Option 4 Card services. Option 2 Gifts. For international collect calls, dial 954-473-2123. Option 5 Make your request. American Express . What is the Phone Number for Marriott Bonvoy®? If you apply for a USAA Visa Signature® Credit Card and are approved for a credit limit less than $5,000 you'll automatically be issued a USAA Visa® Platinum Credit Card with the same terms and fees. If you've never used your credit card's concierge services, you're far from alone. Bluebird. How to access services. Moving forward, to contact the Platinum Card Concierge you'll just need to call the number on the back of your Amex Platinum card and request the concierge line. And they won't help if something is indecent or illegal. It seems this is really a cost cutting exercise as I suspect cardholders are much more likely to use this service when they can fire off an e-mail rather than calling in. Recent wait times to reach the Platinum Concierge team were taking up to 9 days for simple email . To reach a Marriott Bonvoy® Loyalty Care Associate in the United States (US) and Canada: 1 (800) 627-7468. How to access services. Credit card concierge services can usually be accessed 24/7. Benefit may be limited to a maximum number of people, please check with your American Express Concierge service when making a reservation. American Express Platinum also offers a concierge service that can help with your travel arrangements. Call 022-42320226 or 1800118887 for any assistance you may need on Diners Black Call 022 4232 0225/1800 210 8887 for any assistance you may need on Diners Privilege. Complimentary Concierge Services Whether you need help booking your restaurant reservations or scoring tickets for a show, the American Express concierge service is happy to assist you 24/7. 0800 917 8047. Yet, there are very few alternatives for establishing your credit other than with a risky Credit Card. Whether you need travel-related assistance, want tickets to a VIP event, or need a special gift delivered to your loved ones, Amex Platinum Concierge can help you. "The Card for the Next Generation." - Huffington Post. Eligible Card Members can redeem an Amex Offer by first enrolling in the offer in their online account or in the American Express ® App and then using their enrolled Card to pay. Therefore, as of August 18, 2021, Platinum Card Members will no longer be able to contact Concierge by email. Cover the cost 1 of a $12.95 monthly Walmart+ membership with a statement credit after you pay for Walmart+ each month with your Platinum Card®. Vitality American Express Credit Card. • The restaurant reserves the right to offer a benefit which they consider to be of similar value should the benefit described not be available. $200 Uber Cash. For international, collect calls, dial 617-622-6756. "The curation is driven by a number of factors, from diner demand (for example, many of the Resy restaurants with the most Notify requests are part of the collection) to card member demand (the most-requested restaurants by Amex cardmembers calling into the Amex Concierge) to industry intel and accolades. The American Express concierge service is a free service included in American Express Platinum, American Express Business Platinum and American Express Centurion cards. And for those of you who have an American Express Platinum and are also eagerly waiting no response, feel free to email platinumconciergecan@aexp.com. It has been a mess from the start. Visa Signature cardholders access the Concierge Service through a toll-free phone number: 1-800-953-7392 (outside of the U.S., cardholders can call collect at 630-350-4551) or via this webpage.Cardholders can call or email a request 24 hours a day, 7 days a week. All requests must now be submitted via the in-app or website chat or over the phone. The Platinum Concierge Service allows holders of the three cards listed above to request almost all available phone service 24 hours a day, 7 days a week, anywhere in the world. Current welcome offer: Earn 100,000 bonus points after spending $6,000 . . 0800 917 8047. a***@aexp.com. Current Score: 3-03-12-EQ- 802 TU- 806 EX- 798 (EQ Beacon 9: 804 Lender Pull 3-08-12) All FICO's. Company American Express. Ask for help finding a family-friendly resort, brainstorming a special birthday gift, securing anniversary dinner reservations or even hiring a last-minute babysitter. You only need to call 8631-8000 or 1-800-10-631-8000 for your customer service needs. Call (800) 508-8930 or email concierge@yourconciergecenter.com. To access this benefit, call 1 (800) 525-3355. Credit 101. Payment Channels. Mail Us Your Letters At: Manager, HDFC Bank Cards Division, PO BOX # 8654. American Express Platinum Concierge is not worth the money. 2X Points: Membership Rewards-enrolled Card Members get at least 1 Membership Rewards ® point for every eligible dollar spent on their Membership Rewards program-enrolled American Express ® Card. • The restaurant reserves the right to offer a benefit which they consider to be of similar value should the benefit described not be available. This facility allows you to enroll multiple utility bills to your BDO Credit Card so you only have one due date to remember. The Concierge representative is employed by a company called Circles. Within our Centurion Lounges eligible Card Members can escape into luxury before flying, enjoy food and drink from award-winning chefs and top mixologists, and get away from it all in thoughtfully curated spaces designed for work or relaxation. Get an American Express Statement credit after you refinance or finance your home purchase with Better Mortgage. The Hotel Collection benefits are available for new bookings of two consecutive nights or more made through American Express Travel with participating properties and are valid only for eligible U.S. Consumer and Business Gold Card, Platinum Card® and Centurion® Members (Delta SkyMiles® Gold and Platinum Card Members are not eligible). Write to us. You can also dial the number on the back of your Platinum Card and select Concierge. If you have a personal American Express Platinum Charge Card, just call the number on the back of your card and you can navigate to the Concierge Department. A few days ago, I heard from a friend with a Visa Infinite card who received free tickets to watch the new Batman movie, the Dark Knight Rises. Cardholders will instead need to call in to access the concierge service. Get Full Access to Antoinette's Info . For American Express cards: Cardholders can call or email a request 24 hours a day, 7 days a week. As of Monday, April 16, 2018, "Text AMEX Concierge", a nice perk for targeted Centurion Card and Platinum Card users has ceased service. I used to work as a concierge for Amex platinum and black cards (centurion). You can also redeem your Amex reward points toward your Broadway tickets purchase. Global Dining Access Terms and Conditions. Refer A Friend. We may consider the number . Usually, they are available 24 hours a day, seven days a week and are available by calling a phone number provided by your credit card provider. GET STARTED WITH CIRCLES. The Global Dining Access program ("GDA") is a benefit available to eligible Card Members. Visa Signature cardholders access the Concierge Service through a toll-free phone number: 1-800-953-7392 (outside of the U.S., cardholders can call collect at 630-350-4551) or via this webpage. Offering around-the-clock service tailored to each Cardmember's specific needs, Luxury Card Concierge provides a complete lifestyle management tool to ensure you save time and enjoy exceptional service. $2,000 for conforming or $6,000 for jumbo mortgages. American Express is leaving messages like Call to your voicemail, press 1. Any charges related to your request will be placed on your Platinum Card. Comparing HSBC Premium, Barclays, AMEX and Revolut Concierges. Beyond that, see if you can hand over tasks that involve searching and calling. And there's the Platinum Concierge Service, where Amex Platinum cardholders can have Amex employees purchase tickets for them right when they go on sale. Amex Ending Email Concierge On August 18th, 2021. This is one of those great little additional benefits of the Platinum card if . They'll need your permission to charge your card. Accessible 24X7 GET STARTED WITH CIRCLES . www.americanexpress.com › card › platinum American Express Platinum Card® - Elevated Offers & Benefits. 1 Cost includes $12.95 plus applicable local sales tax. It has certain uses but it does not come with a personal assistant to track down toiletries. Overseas: +44 (0)1273 696 933. Travel Vitals allows you to search across different components of a trip for information and advisories. Digits 13 or 16: Is a check digit. Did you get a call from 800-528-4800? Get Email Address. 11/23/2021 6:27 AM. Please call the Concierge phone number on the back of your Card. Overseas: +44 (0)1273 696 933. Press 1. Antoinette Olsson is a Platinum Lifestyle Concierge at American Express based in New York City, New York.